Terms of sale
Applicable to subscriptions to the Workflaws service taken out online.
Version in force as of 6 August 2026.
This is a courtesy translation, provided for convenience only. As stated in article 19.4 below, these terms are drawn up in French and the French version is the only binding one: conditions générales de vente. Where this translation and the French text differ, the French text prevails, and it is the French text that governs any dispute.
The terms refer throughout to French legislation — the Consumer Code (Code de la consommation), the Civil Code (Code civil), the Commercial Code (Code de commerce) and the 2004 Act on confidence in the digital economy (LCEN). Article names are given in English for readability; the provisions themselves are the French ones.
Preamble
These terms of sale (the “Terms”) apply exclusively between Vincent Galard, a sole trader operating under the business name Powerloop (the “Publisher”), and any person taking out a subscription to the Workflaws service through the site https://www.workflaws.com (the “Site”).
Anyone may read the Terms on the Site at any time. As the Terms may be amended, the applicable conditions are those in force on the Site on the date of subscription or, for ongoing subscriptions, on the date of the last renewal, subject to article 18.
1. Publisher of the service
The Workflaws service is published by:
Vincent Galard (EI), sole trader, operating under the business name Powerloop, registered with the Poitiers trade and companies register under number 881 670 657 (SIRET 881 670 657 00025), established at 30 avenue de l'Europe, 86000 Poitiers, France.
VAT not applicable, article 293 B of the French General Tax Code (intra-EU VAT number: FR75881670657).
Publication director: Vincent Galard.
Contact: contact@workflaws.com.
Hosting: Hetzner Online GmbH, Industriestr. 25, 91710 Gunzenhausen, Germany. The Service's data are hosted within the European Union.
2. Definitions
In these Terms, the following capitalised words have the meanings given below:
“Service”: the Workflaws online collaborative video and audio review platform, accessible by subscription through the Site, including media upload, timestamped comments, annotations, synchronised sessions and associated tools.
“Customer”: any individual or legal entity that has taken out a Subscription.
“Consumer”: any Customer who is a natural person acting for purposes outside their trade, business, craft, profession or farming activity, within the meaning of the introductory article of the French Consumer Code.
“Business customer”: any Customer who is not a Consumer, including the non-professionnel under the French Consumer Code where the provisions concerned do not apply to them.
“Workspace”: the dedicated online environment created for the Customer on subscription, bringing together their projects, media and invited users.
“Content”: all files, media, comments, annotations and data uploaded to or generated on the Service by the Customer or their guests.
“Subscription”: the contract for the provision of the Service taken out for a Subscription Period, on one of the plans set out in article 5.
“Subscription Period”: the monthly or yearly period chosen by the Customer on subscription, and each renewal period.
“Trial Period”: the period of thirty (30) calendar days running from conclusion of the contract, during which the Service is provided free of charge to the Customer, before any payment is taken.
3. Subject matter and acceptance
3.1 These Terms govern the provision, by subscription, of access to the Service hosted by the Publisher. They are made known to the Customer before any subscription and approved by them during the order process (tick box). Subscribing implies the Customer's full and unreserved acceptance of these Terms.
3.2 In the event of a conflict between these Terms and any earlier document, or a Business customer's general purchasing conditions, these Terms prevail. Any conflicting condition put forward by the Customer is unenforceable against the Publisher unless expressly accepted by the Publisher in writing, whenever it may have been brought to their attention. The Publisher may agree special conditions departing from these Terms.
3.3 Evidence agreement: the computerised records, connection logs and recordings kept in the systems of the Publisher and its providers under reasonable security conditions shall be regarded as proof of the communications, subscriptions, payments and operations between the parties. The image of the contract is archived on a reliable and durable medium; the parties agree that this image has the legal value of an original document.
3.4 The Customer declares that they are at least 18 years old and have the legal capacity to contract, or hold an authorisation allowing them to subscribe. A Business customer declares that the person subscribing has authority to bind them.
4. Description of the Service
4.1 Workflaws is a collaborative review platform for video and audio media: frame-accurate timestamped comments, drawn annotations, synchronised live viewing sessions, SMPTE timecode support. The Service is accessible online from a browser, with nothing to install. The supported formats (notably MP4, MOV, MP3, WAV) are listed on the Site for information and may change.
4.2 The Service is a collaborative working and review tool; it is neither an archiving service, nor a digital safe, nor a backup solution. The Customer keeps the originals of their media and remains solely responsible for their backup copies.
4.3 The Publisher may develop the Service (features, interface, infrastructure) at any time, provided it does not substantially degrade the essential features of the plan subscribed to during the current Subscription Period. As regards Consumers, such changes take place on the terms of articles L224-25-1 et seq. of the French Consumer Code.
5. Plans and prices
5.1 Six plans are offered — FREE, ESSENTIEL, ESSENTIEL+, PRO, PRO+ and INTEGRAL — alongside a SUR-MESURE plan quoted individually. Their detailed contents (number of clients, storage volume, video and audio quality, how long sources are kept, maximum file size, features) and prices appear on the Pricing page and the comparison. Each paid plan comes at two monthly rates: one with no commitment, the other in return for a twelve (12) month commitment, billed once at subscription and again at each renewal. The saving the yearly commitment provides is shown on the Pricing page, expressed in euros. The contents and price applicable to the Subscription are those in force on the Site on the day of subscription, then on the day of each renewal.
5.2 Prices are expressed in euros, net of tax — VAT not applicable, article 293 B of the French General Tax Code. Should the Publisher's tax status change, the applicable VAT would be added to the displayed price from the following renewal, after informing the Customer.
5.3 Each plan includes a set storage volume. Once that volume is reached, uploading new media is blocked until space is freed or a higher plan is taken; no overage is charged without the Customer's agreement.
5.4 The Publisher reserves the right to change its prices and the contents of its plans. Any change is notified to the Customer by email at least thirty (30) days before it takes effect and applies only from the following renewal. A Customer who does not accept the change may cancel their Subscription before it takes effect, on the terms of article 8; failing that, continuing the Subscription beyond the effective date amounts to acceptance of the new price.
5.5 Trial Period. Every first subscription, whatever the plan and billing frequency chosen, begins with a Trial Period of thirty (30) days during which the Service is provided free of charge and in full. The Publisher reserves the right to grant only one Trial Period per Customer. The related billing and cancellation arrangements appear in articles 7.1 and 8.1 to 8.3.
6. Subscription and provision
6.1 Subscription takes place exclusively online on the Site. The Customer undertakes to provide accurate, complete and up-to-date information, and to keep it so for the whole term of the Subscription. Any consequence of incorrect or outdated information (in particular an invalid email address) is borne by the Customer.
6.2 After the subscription is validated and a valid means of payment registered, the Workspace is created automatically and the login credentials are sent by email to the address provided. The contract is concluded on the date of that validation, which constitutes the Publisher's acceptance of the subscription and marks the start of the Trial Period. No payment is required at that stage.
6.3 The Customer must set a personal password on first sign-in. Credentials are strictly personal and confidential; the Customer is responsible for keeping and using them. Any action carried out from the Customer's account is deemed to have been carried out by them. In the event of unauthorised use of their account or compromise of their access, the Customer informs the Publisher without delay at contact@workflaws.com.
6.4 It is for the Customer to have equipment, a recent browser and an internet connection suited to using the Service; the corresponding costs remain theirs.
7. Payment
7.1 Payments are processed by Stripe, a payment service provider. No card data is collected or kept by the Publisher. A valid means of payment is registered at subscription, but no amount is taken during the Trial Period. The first payment is taken when it expires, that is on the thirty-first (31st) day following conclusion of the contract. The Subscription is then payable in advance, at the start of each Subscription Period, by automatic debit of the registered means of payment. No discount is granted for early payment.
7.2 Where a payment fails on the due date, further attempts are made automatically for up to fourteen (14) days, the Customer being informed by email. Failing settlement at the end of those attempts, access to the Service may be suspended until payment in full, without prejudice to article 8.5. Suspension for non-payment does not release the Customer from paying the sums due.
7.3 For Business customers, any late payment automatically gives rise, without any reminder being necessary, to: late-payment penalties calculated at the increased statutory interest rate, which may not be lower than three times the statutory interest rate in force, together with the fixed recovery-costs indemnity of forty (40) euros provided for by articles L441-10 and D441-5 of the French Commercial Code, without prejudice to further compensation on production of evidence.
7.4 Any dispute about an invoice must be raised in writing within thirty (30) days of its issue; for Business customers, a dispute does not suspend the obligation to pay the undisputed sums.
8. Term, renewal, changes and cancellation
8.1 The Subscription begins with the Trial Period defined in article 5.5. On its expiry, and failing cancellation notified before its end, the Subscription automatically continues, on a paid basis, for the Subscription Period chosen (monthly or yearly), then renews by tacit renewal for periods of the same length, save cancellation on the terms below. The Publisher informs the Customer by email of the Trial Period's expiry date and of the amount of the first payment, at the latest three (3) days beforehand.
8.2 The Customer may at any time, from the “Billing” section of their account, change plan or billing frequency. Moving to a higher plan takes effect immediately or at the following renewal, as indicated in the account; moving to a lower plan takes effect at the following renewal, provided the volume of stored Content is compatible with the new plan.
8.3 The Customer may cancel their Subscription at any time, free of charge and without giving reasons, from the “Billing” section of their account: the electronic cancellation feature required by articles L215-1-1 and D215-1 et seq. of the French Consumer Code is permanently, directly and easily accessible there. Cancellation may also be notified by email to contact@workflaws.com. It takes effect at the end of the current Subscription Period; sums already paid for that period remain the Publisher's and are not refunded, save where the law provides otherwise. Cancellation notified during the Trial Period takes effect immediately: no amount is then owed by the Customer or taken, and the registered means of payment is never debited.
8.4 Informing Consumers about tacit renewal. Under article L215-1 of the French Consumer Code, for yearly Subscriptions the Publisher informs a Consumer Customer by dedicated email, at the earliest three months and at the latest one month before the end of the period allowing renewal to be refused, of the option not to renew the Subscription, stating conspicuously the deadline for non-renewal. Failing that information, the Consumer may end the Subscription free of charge at any time from the renewal date, sums paid in advance after the last renewal date then being refunded within thirty days, less the amounts corresponding to performance of the contract up to cancellation (articles L215-1, L215-3 and L241-3 of the French Consumer Code).
8.5 Cancellation for breach. In the event of a serious breach by the Customer of their obligations (in particular: hosting unlawful content, harming the security or integrity of the Service, persistent non-payment, fraudulent use), the Publisher may cancel the Subscription automatically, without compensation, fifteen (15) days after a formal notice sent by email has gone unheeded, or without notice where the breach makes maintaining the contract impossible (article 1224 of the French Civil Code).
8.6 Fate of Content at the end of the Subscription. On expiry or cancellation of the Subscription, the Workspace is suspended. Content is not deleted immediately: the Customer has sixty (60) days from the end of the Subscription to reactivate it or retrieve their Content (by download or, on request, by any return arrangement agreed with the Publisher). After that period, Content may be permanently erased without further notice, and the Publisher's liability may not be engaged on that ground. It is for the Customer to plan the retrieval of their Content before the end of their Subscription.
9. Right of withdrawal (Consumers)
9.1 A Consumer Customer has fourteen (14) days from conclusion of the contract to exercise their right of withdrawal, without having to give reasons (article L221-18 of the French Consumer Code).
9.2 As subscribing entails immediate creation of the Workspace, the Consumer expressly requests, when ordering, that performance of the Service begin before the withdrawal period expires. Under article L221-25 of the French Consumer Code: if they exercise their right of withdrawal before the end of the period, they owe the price corresponding to the Service supplied up to the communication of their decision to withdraw, calculated pro rata to the total price of the Subscription Period taken out, the remainder being refunded to them; if they have expressly agreed that the Service be fully performed before the end of the period and acknowledged that they would thereby lose their right of withdrawal, that right may no longer be exercised once the Service has been fully performed.
9.2 bis As the withdrawal period runs from conclusion of the contract, it elapses during the Trial Period. The Service then being provided free of charge, a Consumer who withdraws during that period owes nothing and nothing is retained by the Publisher. Beyond the fourteen (14) days, the right to cancel free of charge and without reasons under article 8.3 remains open to the Customer throughout the Trial Period, independently of the right of withdrawal.
9.3 The right of withdrawal is exercised by an unambiguous statement sent to contact@workflaws.com, where appropriate using the model form reproduced in the appendix. Refund is made within fourteen (14) days of receipt of the withdrawal decision, using the same means of payment as that used for the subscription, unless the Customer expressly agrees to another means.
9.4 The right of withdrawal does not apply to Business customers acting in the course of their activity, subject to the mandatory provisions applicable to certain off-premises contracts.
10. Statutory warranties (Consumers)
10.1 The Service is a digital service supplied continuously within the meaning of articles L224-25-1 et seq. of the French Consumer Code. On that basis, the Publisher owes a Consumer Customer the statutory warranty of conformity for the whole period during which the Service is supplied: the Service must conform to its contractual description, be fit for the purpose ordinarily expected, and be supplied with the updates needed to maintain its conformity.
10.2 Where there is a lack of conformity, the Consumer is entitled to have the Service brought into conformity free of charge and without undue delay; failing that, they may obtain a price reduction or termination of the contract, on the terms of articles L224-25-12 et seq. of the French Consumer Code. Those rights apply without prejudice to any damages. Any claim is sent to contact@workflaws.com.
11. Availability, maintenance and support
11.1 The Publisher undertakes to apply all the care customary in the profession in providing the Service, as an obligation of means, subject, for Consumers, to the statutory warranty of conformity referred to in article 10. The Publisher targets Service availability of 99.9% on an annual average, excluding scheduled maintenance windows and force majeure; that quality of service objective is not an undertaking of uninterrupted availability.
11.2 Temporary interruptions may occur for maintenance, updates or security. Scheduled maintenance is carried out, as far as possible, at quieter times and announced beforehand. Emergency work may be carried out without notice where the security or integrity of the Service requires it.
11.3 Support can be reached at contact@workflaws.com, on business days. The Publisher endeavours to reply within two (2) business days; that time is indicative.
11.4 The Publisher makes regular technical backups of the Service's infrastructure. Those backups are intended for business continuity and do not constitute a backup or archiving service for the Customer's benefit, it being for the Customer to keep their own copies of their media, in accordance with article 4.2.
12. Customer's obligations
12.1 The Customer warrants that they hold all the rights and authorisations necessary over the Content they upload or have uploaded to the Service, and that such Content does not infringe third-party rights.
12.2 The Customer undertakes not to host, distribute or transmit unlawful content via the Service, and in particular content:
- infringing third parties' intellectual property rights;
- that is defamatory, insulting, hateful, discriminatory or contrary to public order and morality;
- infringing third parties' privacy or personal data;
- liable to compromise the security or integrity of the Service or of any third-party system (viruses, malicious code, intrusion attempts, vulnerability probing).
12.3 The Customer further undertakes to make fair and reasonable use of the Service, consistent with its purpose as a collaborative review tool: in particular they shall not resell, sub-license or make the Service available to third parties other than their collaborators and guests in the normal course of their projects, use it as a mere storage space or for mass file distribution, circumvent the technical limits of the plans, or hinder its operation.
12.4 A Business customer indemnifies the Publisher against any claim, action or judgment arising from the Content they host or from their use of the Service in breach of these Terms, and shall compensate the Publisher for all resulting costs and damages, including reasonable defence costs. A Consumer Customer answers for the consequences of their breaches under the general law.
13. Suspension
13.1 The Publisher reserves the right to suspend, without notice, all or part of a Workspace in the event of a clear breach of articles 12.2 or 12.3, of manifestly unlawful content, of a risk to the security of the Service, or of an order from an administrative or judicial authority. In other cases of breach, suspension is preceded by an email notification that has gone unheeded within five (5) business days.
13.2 Suspension is not cancellation, does not suspend the defaulting Customer's payment obligation and gives rise to no compensation or refund in their favour.
14. Intellectual property
14.1 Customer's Content. The Customer retains full ownership of the media and Content they upload to the Service. They grant the Publisher, for the term of the Subscription only and only to the extent necessary to provide the Service, a non-exclusive, non-assignable licence to host, store, technically reproduce, transcode and convert formats, generate previews and thumbnails, and make available to the users they invite. That licence ends automatically when the Content concerned is deleted.
14.2 Platform. The Service, its structure, software, databases, interface, visual identity, trade marks and logos remain the exclusive property of the Publisher or its licensors. The Subscription confers on the Customer a mere right to access and use the Service, personal, non-exclusive and non-assignable, for the term of the Subscription; it entails no assignment of rights in the software.
14.3 The Customer may not, save with the Publisher's express written authorisation or a mandatory statutory exception, copy, reproduce, substantially extract, decompile, disassemble or reverse-engineer all or part of the Service, nor use the Site's trade marks, logos and content for commercial purposes. Creating a hyperlink to the Site's home page is permitted on a non-exclusive and revocable basis, provided it creates no confusion or harm to the Publisher.
15. Personal data
15.1 The processing of personal data carried out in connection with the Service is described in the privacy policy, which forms part of the Customer's pre-contractual information. Data controller: Vincent Galard (EI), contact details in article 1.
15.2 The main processors are Hetzner Online GmbH (hosting, data within the European Union) and Stripe (payment processing). The Customer may exercise their rights of access, rectification, erasure, restriction, objection and portability by writing to contact@workflaws.com, and lodge a complaint with the CNIL.
15.3 Where the Customer uploads to the Service Content containing third parties' personal data (for example rushes or recordings), they act as controller of those data and warrant that they have a legal basis for processing them; the Publisher then acts as processor within the meaning of article 28 GDPR, within the limits of the documented instructions resulting from normal use of the Service.
16. Force majeure
Neither party may be held liable for a failure to perform its obligations resulting from an event of force majeure within the meaning of article 1218 of the French Civil Code and the case law of the French courts (in particular: generalised failure of networks or of the host beyond the Publisher's control, natural disaster, fire, conflict, decision of an authority). The obligations affected are suspended for the duration of the event. If the impediment exceeds sixty (60) days, either party may cancel the Subscription automatically; sums paid in advance corresponding to periods of Service not supplied are then refunded to the Customer pro rata.
17. Liability
17.1 The Publisher uses all reasonable means to provide the services covered by these Terms. It is liable for direct damage that was foreseeable at the time the contract was concluded and caused by an established breach of its obligations.
17.2 As regards Business customers: the Publisher incurs no liability for loss of profit, business losses, loss of data, loss of earnings, damage to image or any other indirect damage; its total aggregate liability, on all grounds combined, is in any event capped at the sums actually paid by the Customer for the Subscription over the twelve (12) months preceding the triggering event.
17.3 The Publisher is not liable for: Content uploaded by the Customer or their guests, in respect of which it acts as host within the meaning of article 6 of Act no. 2004-575 of 21 June 2004 (LCEN) and promptly removes any manifestly unlawful content duly notified to it; malfunctions attributable to the Customer's equipment, browser or connection; the Customer's use of the Service in breach of these Terms.
17.4 Loss of Content following the deletion provided for in article 8.6, or the absence of backup copies kept by the Customer in accordance with articles 4.2 and 11.4, may not give rise to compensation.
17.5 Nothing in these Terms excludes or limits the Publisher's liability for wilful misconduct or gross negligence, for personal injury, or in any other case where such exclusion or limitation would be set aside by law. The limitations in articles 17.2 to 17.4 apply to Consumer Customers only to the extent permitted by the mandatory provisions of the French Consumer Code, all of whose rights they retain.
18. Changes to the Terms
The Publisher may amend these Terms at any time. The version applicable to a subscription is the one in force on the day it is taken out. For ongoing Subscriptions, any substantial change is notified to the Customer by email at least thirty (30) days before it takes effect; it applies at the earliest at the following renewal. A Customer who does not accept the change may cancel their Subscription before it takes effect, on the terms of article 8.3; continuing to use the Service beyond that point amounts to acceptance.
19. Miscellaneous
19.1 If any provision of these Terms is declared void or unenforceable, the other provisions retain their full force and effect, the provision concerned being replaced by a valid provision of equivalent economic effect.
19.2 The Publisher's failure to rely, at any given time, on a provision of these Terms does not amount to a waiver of the right to rely on it later.
19.3 The Customer may not assign the Subscription without the Publisher's prior written agreement. The Publisher may transfer the contract as part of a sale or contribution of its business, the Customer being informed of it; a Consumer Customer then retains the right to cancel on the terms of article 8.3.
19.4 These Terms are drawn up in French, which is the only version having legal force. This English text is a translation provided for convenience and has no contractual value.
20. Governing law and disputes
20.1 These Terms and the Subscription are governed by French law, to the exclusion of any other law.
20.2 In the event of a dispute, the parties will seek an amicable solution before any legal action.
20.3 Failing amicable resolution: for Business customers, exclusive jurisdiction is given to the courts within the jurisdiction of Poitiers, including for interim proceedings, warranty claims or where there are several defendants; a Consumer Customer may bring proceedings before the courts having territorial jurisdiction under the French Code of Civil Procedure, or before the court of the place where they lived when the contract was concluded or when the harmful event occurred (article R631-3 of the French Consumer Code).
Appendix — Withdrawal form
(To be completed and returned by a Consumer Customer only if they wish to withdraw from the contract, within the period set out in article 9.)
For the attention of Vincent Galard (EI) — Powerloop, 30 avenue de l'Europe, 86000 Poitiers — contact@workflaws.com:
I hereby give notice of my withdrawal from the contract for the supply of the service below:
— Service / plan subscribed to: ………………
— Subscribed on: ………………
— Customer's name: ………………
— Customer's address: ………………
— Account email address: ………………Signature (only where notified on paper): ………………
Date: ………………